Last updated: August 2026
When you browse our site, create an account, or place an order, we may collect:
We use your information to process and deliver orders, send order and shipping updates (via email and WhatsApp), respond to your queries, and improve our website and product range. We do not sell your personal information to third parties.
Payments are processed securely through PhonePe. We do not receive or store your full card, UPI ID, or bank account details — these are handled directly by PhonePe in accordance with its own privacy and security policies.
Orders are shipped via Shiprocket and its partner courier network. We share only the information necessary to deliver your order — name, phone number, and shipping address — with our shipping partners.
With your consent, we may send order confirmations, shipping updates, and delivery notifications via WhatsApp and email, in addition to updates shown in your account on our site.
If you choose to sign in or register using your Google account, we receive basic profile information (name, email address, profile picture) from Google to create and manage your account. We do not receive your Google password.
This website uses cookies to keep you signed in, remember items in your cart, and understand how our site is used, so we can improve it. You can disable cookies in your browser settings, though some site features may not work correctly without them.
We retain your order and account information for as long as your account is active, or as needed to comply with legal, accounting, or tax obligations.
We work with trusted third-party services to run our store, including PhonePe (payments), Shiprocket (shipping), Google (sign-in), and WhatsApp Business messaging (order notifications). Each receives only the information necessary to perform its specific function and is bound by its own privacy policy.
Our website and products are intended for individuals aged 18 and above. We do not knowingly collect personal information from children.
You can request access to, correction of, or deletion of your personal data at any time by contacting us at eaupositiveofficial@gmail.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent revision.
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are:
Email: eaupositiveofficial@gmail.com
Address: India
Questions about this policy can be sent to eaupositiveofficial@gmail.com.
